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Billing and Payment Options
Sumter EMC has many payment options for our members. Please explore the options below to see which one is best for you.
MAIL YOUR PAYMENT - A convenient reply envelope is enclosed with your monthly bill to make paying your bill easier. If you have misplaced the envelope, use the mailing address below.
- PO Box 1048 | Americus, GA 31709
VISIT ONE OF OUR OFFICE LOCATIONS - All three of our offices are open to accept payments and also have a convenient drive-thru service. Each office has an overnight deposit box and payment kiosk, which are available 24/7.
- 1120 Felder Street | Americus, GA 31709 | Monday - Friday | 8:30 AM to 5:00 PM
- 133 Century Road West | Leesburg, GA 31763 | Monday - Friday | 8:30 AM to 5:00 PM | Closed for Lunch from 1:00 - 2:00 PM
- 300 A Georgia Highway 520 | Cusseta, GA 31805 | Monday - Friday | 8:30 AM to 5:00 PM | Closed for Lunch from 1:00 - 2:00 PM
THREE CONVENIENT PAYMENT LOCATIONS IN PRESTON, DAWSON, AND RICHLAND - Sumter EMC has partnered with the following institutions to accept payments for current monthly bill payments. You must have your bill with you, and payment must be made by the collection date. If your account is past due, you will not be able to pay at these locations.
- Citizens Bank | 534 Washington Street | Preston, GA 31824
- Bank of Dawson | 209 N. Main Street | Dawson, GA 31742
- U Save It Pharmacy | 676 Alston Street | Richland, GA 31825
Payments are credited to your account no later than the next business day.
You can pay or view your bill online by clicking below.
Prepay gives members an opportunity to purchase electricity before they use it. This eliminates the need for deposits, late fees, disconnect fees, and reconnect fees. You will not receive a bill, and you must be able to receive electronic communications from Sumter EMC. You can enroll in prepay by placing a minimum of $50 in your prepay account. No deposit is required.
Text or email alerts are sent when your account balance is under the minimum balance of $20. You will continue to receive alerts until the balance becomes greater than $20. Several small payments can be made throughout the month rather than having a larger payment due on a certain date. Either way, you are in charge of your energy use and your payments.
To Apply for Prepay or Learn More Information, click below.
BANK DRAFT
Have your monthly bill payment deducted from your bank account automatically - saving you time and money. Your payment will be deducted from your account on the 3rd of the month, or the next business day. It’s the same convenient process you may already be using for a car loan, insurance premium or other monthly payment.
Enroll in Automatic Bank Draft Below!
CREDIT CARD DRAFT
Through your Online Portal - Click Billing & Payments, Click Payments, Click Draft Payment, Enter your information, and Confirm the Credit Card Draft.
On the App - Click Menu, Click Payments, and Click Pay By Draft.
Make sure that you enroll EACH of your accounts and Click to CONFIRM your credit card draft when setting this up.
E-Billing takes online bill payment one step further. At Sumter EMC, we can email your electric bill each month. On your billing date, you’ll receive an email that links you directly to your Sumter EMC bill.
To enroll, you’ll need:
- Internet Access
- Email Access
- Your Sumter EMC account number
If you would like to sign up for E-Billing, Click Below!
Take the surprise out of opening your monthly bill with levelized billing. Your payment will be averaged into 12 monthly installments throughout the year, eliminating large jumps in your energy costs. To qualify for levelized billing, you must have had service at the current location for at least one year and have a good payment record.
This custom billing service is designed to make paying electric bills more convenient for any member drawing social security, retirement, or disability income. Participants are placed on a special billing cycle with a payment due date that coincides with the arrival of their monthly check.
To sign-up for this option, please call customer service at 800-342-6978.
If you want your bill to be mailed to a different address, you may change it below.
Are you facing challenges with managing your home energy expenses? Sumter EMC is here to help. We understand the importance of reliable and affordable electricity, especially for those facing financial hardships. That's why we're proud to provide information about the Low-Income Home Energy Assistance Program (LIHEAP) as a valuable resource for our members.
LIHEAP is a federally funded program to assist low-income households with home energy costs. Administered by the Georgia Division of Family and Children Services (DFCS), LIHEAP offers various forms of assistance to eligible individuals and families, including:
- Bill Payment Assistance: Qualified applicants may receive financial assistance to help cover the cost of heating and cooling their homes, reducing the risk of service disconnections and ensuring continued access to essential energy services.
- Energy Crisis Interventions: In times of crisis, such as extreme weather conditions or unforeseen financial emergencies, LIHEAP provides rapid response assistance to address urgent energy needs and ensure the safety and well-being of households in need.
- Weatherization Services: LIHEAP offers weatherization services aimed at improving the energy efficiency of homes, reducing energy consumption, and lowering utility bills over time.
To learn more about LIHEAP and determine your eligibility for assistance, we encourage you to visit the Georgia DFCS website below, or contact your local DFCS office for assistance.
At Sumter Electric Membership Corporation, we support our members and ensure equitable access to essential energy services. By providing information about programs like LIHEAP, we strive to empower our members and strengthen our communities.
Don't hesitate to contact our member services team if you have questions or need more assistance. We're here to help you navigate energy assistance programs and access the support you require.