Apply for Prepay Service
Please complete this application to apply for Prepay Electric Service with Sumter EMC.
I do not want to participate in Operation RoundUp.
Each month Sumter EMC "rounds up" the electric bill of participating members to the next whole dollar and deposits the extra change in an interest-bearing account administered by a seperate board of trustees. 

Opt out of participating in Operation RoundUp here!

Alerts and Reminders
Account Profile Change
Returned Check Alert
Payment Confirmation
Service Connected
Service Disconnected
Service Reconnected
Low Balance Threshold Reached
Balance and Usage Alert
Pending Auto Disconnect Alert
I authorize Sumter EMC to initiate my prepay account with the options I have selected above. I have reviewed and agreed to the terms of service for prepay accounts. I understand that I may elect to convert my account to a traditional post-pay account at any thime with the knowledge that I may be required to pay a deposit and any previous balance at that time. 
Terms of Service
Applicability/Availability: Sumter EMC Prepay electric service program is available to all single phase, non-demand
residential members that have 200 AMP service. Life Support and Medical Alert accounts are not eligible for prepay
service. Energy assistance may not be available for prepay accounts.

New Members: New members opting in to prepay metering electric service will be required to complete a membership
application if an application is not currently on file. A membership fee of $5.00, an account setup fee of $15.00, and a
minimum balance of $50.00 for daily usage ($70.00 minimum total) is required for initial service. Prepay accounts will
be charged a standard residential energy and monthly service charges.

Existing Members: Existing members opting to convert their account to prepay will have any existing deposits applied to
account balances or to their prepay account. Members must pay in full all pre-existing fees and unbilled energy or elect
to participate in the debt management program before an account can be converted from post-pay to prepay. The new
prepay account must have a minimum balance of $50.00 for daily usage.

Debt Recovery: Existing members with account balances may be eligible to use the debt management program. For
each payment that is made on the prepay account a portion will go towards the outstanding account balance. If debt
recovery is utilized, 25% of each recharge (payment) will be applied to the debt until the balance is eliminated. Debt
recovery will not be applied to the initial $50.00 minimum balance.

Payments: Payments can be made at Sumter EMC offices during normal working hours. Payments can be made
24 hours a day via credit card, debit card, check by phone at 800-342-6978, by the Sumter EMC smart app or online
at www.sumteremc.com.

Bill Viewing and Bill Calculation: Sumter EMC's Member Portal Service enables you to view your daily usage,
receive notifications, and make smaller payments as often as you would like or as your budget allows. The prepay
account will be calculated daily with daily adjustments of all charges and fees deducted from the prepay credit balance.

Billing: Prepay accounts do not receive paper statements. Daily prepay account history (usage, charges and
payments) will be available by phone or via the internet at www.sumteremc.com.The website will also allow you to
modify your notification settings. You are soley responsible for managing and updating the notification settings on your
prepay account(s). All low balance and disconnect notices will be sent in the manner you select for your account.
Failure to maintain your notification settings may result in disconnection without further notice. Notifications can be
sent via e-mail, text, or phone message by IVR call.

Disconnection and Minimum Payments for Reconnection: A prepay account will be subject to automated
mechanical disconnection any time your account does not have a credit balance. Any returned checks or other fees on
the account will be charged to the members’ account immediately. If this causes the credit balance to be exhausted,
service will be subject to disconnection. To restore service, you must recharge your account to a minimum of $20.00.

Payment Arrangements: Prepay accounts are not eligible for payment arrangements. If an account is disconnected
and does not become reconnected after seven (7) days, the account will be considered inactive, and Sumter EMC
will mail a final bill to the last known address on file. (Daily charges will still apply.)

Termination of Service and Final Billing: Service terminated at the request of the member will receive a refund of any
remaining credit on the account after all final bill amounts have been calculated.

Conversion to Post-paid Service: You may elect to convert your account from prepay electric service to post-paid
service at any time, although you will be required to pay all account balances and may be subject to required deposits.
If ever in conflict with the general Service Rules and Regulations or Bylaws, the terms of service apply.

Safety Notice: If disconnected for non-payment, member will be responsible for safety of persons and property when
service is re-established by payment.
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Debt Management
Do You Have an Account in Debt Management?
I cannot pay the entire balance I owe to sign up for prepay. I understand that I can sign up for prepay as long as I pay the required $50.00 for new service. Depending on the amount that I owe, I may be required to pay a portion of what is owed when I sign up for prepay and then palce the rest in debt management. The balance will be set up in debt management at a repayment rate of 25%. I understand that each time I put a credit payment on my prepay account, 25% of this amount will be applied to my previous balance. I will get no other extension on this amount and must keep a prepay credit balance to keep my power on. Failure to follow these guidelines could require me to withdraw from the prepay program, set up a traditional electric account with a deposit and pay the entire prvevious balance in full.
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OFFICE USE ONLY
Meter Treater

This section will be filled out by a customer service representative.